Refunds, Returns, and Exchanges

Springtown Garden Center guarantees most trees and shrubs over 3 gallons purchased up to 90 days after the sale, provided they were planted and cared for appropriately. To see if your purchase qualifies for the 90 day guarantee, look on your receipt for “90DG” printed next to your purchased item. Customer satisfaction is our number one goal, along with making your shopping and gardening experience delightful.  Please note, a sales receipt AND the failed specimen is REQUIRED to be brought in to honor any 90 day guarantees.

This guarantee does not cover the following: Plants kept in containers, trees used indoors, citrus trees, end-of-season sale merchandise, plants listed outside of USDA Zone 7, herbaceous plants (including annuals, perennials, ground covers, houseplants & tropicals), and vines.

No replacement will be given if the tree or shrub fails due to neglect, inadequate water, severe seasonal conditions, state or county declared a drought emergency, pet damage, vandalism, or any other cause beyond our control.

REPLACEMENTS WILL BE MADE ONE TIME ONLY.